> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shieldlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help from ShieldLabs by chat and email, on every plan including Free.

Need a hand integrating or running ShieldLabs? Start here.

## Help in the docs

<CardGroup cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/troubleshooting">
    Common integration issues and how to fix them.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/faq">
    Quick answers to the questions we hear most.
  </Card>

  <Card title="Error reference" icon="triangle-exclamation" href="/errors">
    Every error the API and snippet can return, and what to do about it.
  </Card>

  <Card title="Rate limits" icon="gauge" href="/rate-limits">
    Gateway limits and how they behave under load.
  </Card>
</CardGroup>

## Contact us

Chat and email support are included on every plan, including Free.

* **Chat**: open the chat on [shieldlabs.ai](https://shieldlabs.ai) or in the analytics dashboard.
* **General questions**: email [contact@shieldlabs.ai](mailto:contact@shieldlabs.ai).
* **Security**: report a vulnerability or security concern to [contact@shieldlabs.ai](mailto:contact@shieldlabs.ai). See [Security](/security).
* **Privacy and data**: deletion, residency, or other data-handling requests go to [contact@shieldlabs.ai](mailto:contact@shieldlabs.ai). See [Privacy](/privacy).

You can manage your account, plan, keys and webhooks anytime in the [analytics dashboard](https://app.shieldlabs.ai/).

In the analytics dashboard, **Support** answers questions from these docs, lists common questions and connects you to the team by chat or email.

## Source and issues

The client and server libraries are public. Open an issue on the repository for the package you installed. Product questions that are not a bug in one library still go to chat or [contact@shieldlabs.ai](mailto:contact@shieldlabs.ai).

* Browser: [shieldlabs-js](https://github.com/ShieldLabs-ai/shieldlabs-js/issues), [react](https://github.com/ShieldLabs-ai/shieldlabs-react/issues), [vue](https://github.com/ShieldLabs-ai/shieldlabs-vue/issues), [angular](https://github.com/ShieldLabs-ai/shieldlabs-angular/issues), [svelte](https://github.com/ShieldLabs-ai/shieldlabs-svelte/issues), [next](https://github.com/ShieldLabs-ai/shieldlabs-next/issues)
* Server: [node](https://github.com/ShieldLabs-ai/shieldlabs-node/issues), [python](https://github.com/ShieldLabs-ai/shieldlabs-python/issues), [go](https://github.com/ShieldLabs-ai/shieldlabs-go/issues), [php](https://github.com/ShieldLabs-ai/shieldlabs-php/issues), [java](https://github.com/ShieldLabs-ai/shieldlabs-java/issues), [dotnet](https://github.com/ShieldLabs-ai/shieldlabs-dotnet/issues)
* Contract: [openapi](https://github.com/ShieldLabs-ai/shieldlabs-openapi/issues)

## Follow ShieldLabs

<CardGroup cols={2}>
  <Card title="X / Twitter" icon="x-twitter" href="https://x.com/Shieldlabs_ai">
    Product updates and announcements: @Shieldlabs\_ai.
  </Card>

  <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/shieldlabs-ai">
    Follow ShieldLabs on LinkedIn.
  </Card>
</CardGroup>


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